Frequently Asked Questions

How do I report a problem?

From the support icon in the app, you can send us an email or call us Anytime!

How do I check the status of my transfer?

We will automatically send you an email when the money is delivered to your beneficiary recipient. We also update transaction status within the app.

How are funds received?

Money sent will be deposited into the recipients: -KENYA - Mobile Wallets -NIGER - Wari -GUINEA BISSAU - Wari. -SENEGAL - Wari. -GUINEA CONAKRY - BNB Tansfer,Wari. -SIERRA LEONE-BNB Tansfer, Ecobank, Kabala Community Bank.

How much money can I send?

To comply with banking regulation, You can send $999 per day, $2999 per Month and $6000 per 6 months. However after you send us your Government ID, your limits will be raised to $3000 per day, $12000 per Month and $36000 per 6 Months

Where can I send money to?

You send money to 6 countries in Africa - more coming soon!. Destination countries can be selected when adding a recipient.

Where can I send money from?

For now, you can only send money from USA

What cards can I use?

We accept US Visa and MasterCard debit cards.